Legal
Grievance Redressal
LEGAL REVIEW REQUIRED BEFORE PRODUCTION — this document is a template draft and has not been reviewed by a qualified legal professional.
Level 1 — Customer support
Write to support@inrgift.com or call +91 9909012681 with your registered details and a description of the issue.
Level 2 — Grievance officer
If the response is unsatisfactory, escalate in writing to the grievance officer at INRBIZ PVT LTD, 904 White Orchid, Near Shell Petrol Pump, Adajan, Surat, Gujarat 395009, India. Officer name and direct contact to be confirmed before production.
Response timelines
Target acknowledgement and resolution timelines are to be confirmed during legal and compliance review.
Escalation
Escalation routes to external authorities will be listed here once confirmed by the compliance team. No regulatory registration or authorisation is claimed.